Refund policy

Return & Refund Policy

TheAnnointedArt.com Return & Refund Policy
Thank you for shopping with TheAnnointedArt.com. We want you to feel confident and cared for when purchasing artwork from our store. Please read our return and refund policy carefully before placing your order.     Return Window
We accept eligible return requests within 30 days of delivery.
To begin a return or report an issue with your order, please contact us at:  dmcrey@theanointedart.com
Please include your order number, name, reason for the request, and photos if the item arrived damaged, defective, or incorrect.
Original Artwork
Original paintings are one-of-a-kind pieces of art. Because of their unique nature, original artwork must be returned in the same condition in which it was received.
Returned original artwork must be:
•    Unused and undamaged
•    In its original packaging, if possible
•    Securely packaged for safe return shipping
•    Returned within 30 days of delivery
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect due to an error on our part.
Refunds for approved returns will be issued after the returned artwork has been received and inspected.
Art Prints and Print-on-Demand Products
Some art prints and products may be fulfilled through our print-on-demand partner, Printful. Because print-on-demand items are made after an order is placed, we are unable to accept returns or exchanges for buyer’s remorse, wrong size selection, wrong product choice, or a change of mind.
However, if your print-on-demand item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at:
dmcrey@theanointedart.com
Please include clear photos of the issue, the packaging, and your order number. If the issue is approved, we will work with our fulfillment partner to provide a replacement, reprint, or refund when appropriate.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
Please include:
•    Your order number
•    A description of the issue
•    Clear photos of the product
•    Photos of damaged packaging, if applicable
We will review your request and work to resolve the issue as quickly as possible.